We are not currently operating a face to face service, however there are still a number of ways to contact us:
People can email us on email@example.com, where we will endeavour to respond to all queries within 24 hours.
People can phone the Housing Advice line on 773870 or we now have a freephone number 0808 196 3530, phone lines are open Monday to Thursday 9am – 5pm and Friday 9am-4.30pm
– The out of hours number for emergency homelessness situations is 01226 787789
We are continuing to support those who are rough sleeping and if you become aware of anyone who may be rough sleeping please report them via Street link https://www.streetlink.org.uk/ or through the email and phone number above. We are still operating an outreach service at least 3 times a week at different times of the day and will respond to any reported rough sleepers.
The Local Welfare Assistance scheme is continuing to operate the application form can be found here: https://www.barnsley.gov.uk/services/advice-benefits-and-council-tax/benefits-help-and-support/local-welfare-assistance-scheme/. Or you can phone on 775577.
If people are worried about paying their rent or mortgage please contact your landlord direct or see the Shelter website – https://england.shelter.org.uk/housing_advice/coronavirus or check the latest guidance from government, https://www.gov.uk/
There is lots of information on Barnsley Council’s website about the services and support available here as a result of Covid 19 https://www.barnsley.gov.uk/services/health-and-wellbeing/covid-19-coronavirus-advice-and-guidance/. This is being added to and updated regularly.