South Yorkshire's Homeless Survival Guide

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COVID-19 Support

We are not currently operating a face to face service, however there are still a number of ways to contact us:


People can email us on, where we will endeavour to respond to all queries within 24 hours.


People can phone the Housing Advice line on 773870 or we now have a freephone number 0808 196 3530, phone lines are open Monday to Thursday 9am – 5pm and Friday 9am-4.30pm

– The out of hours number for emergency homelessness situations is 01226 787789

Rough Sleeping

We are continuing to support those who are rough sleeping and if you become aware of anyone who may be rough sleeping please report them via Street link or through the email and phone – 0300 5000914. We are still operating an outreach service at least 3 times a week at different times of the day and will respond to any reported rough sleepers.

Local Welfare

The Local Welfare Assistance scheme is continuing to operate the application form can be found here:  Or you can phone on 775577.

Rent Support

If people are worried about paying their rent or mortgage please contact your landlord direct or  see the Shelter website  – or check the latest guidance from government,

Additional Information

There is lots of information on Barnsley Council’s website about the services and support available here as a result of Covid 19  This is being added to and updated regularly.



Barnsley Homeless Alliance

Range of local organisations and charities working together to help people in crisis.

Bridge-It Housing

Works with the local council to tackle housing related issues. Adults between 18-65 welcome. Contact for more details.

21 Victoria Road, S70 2BB
0122 682 4773


Provides supported accommodation services for homeless young people across Barnsley. Although we are unable to take direct referrals into these services, feel free to contact our offices.
It also runs the free-phone Centrepoint Helpline, a national service for any young person aged 16-25 who is worried about homelessness.

Monday - Friday: 9am - 5pm

0122 624 1961
0808 800 0661

Young People

YMCA Barnsley

Mon-Fri - 9am - 9pm
Sat - 9am - 1pm

0122 621 4165


Barnsley Citizens Advice Bureau

Get advice on applying for homeless help from the council, including making an application and challenging a decision.

Also offer advice if you have nowhere to sleep tonight, getting a housing plan, and social services input.

Services include phone, email, web-chat and face to face advice.

Wellington House, 36 Wellington Street, S70 1WA

Christians Against Poverty

Provides sustainable poverty relief through debt counselling, advice and practical help.
Empowers people to help themselves out of poverty. The course is for you if you are working, unemployed, retired or a student. Money coaches run the session.

Emmanuel Methodist Church, Huddersfield Road, Barnsley. S75 1DT
0777 261 0899

Hope House

Care and leadership in forming good relationships through groups and meetings. Activities held most days.

2 Blucher Street, S70 1AP

Welfare Rights Team

Housing and Welfare Service

Civic Hall, Eldon Street, Barnsley, S70 2JL

Barnsley Young Person’s Advice and Guidance

Supporting vulnerable young people 13-24 yrs with employment information, training and learning courses, internet access, job searching, benefits advice, CV and application help, one-to-one support.

Athersley Roundhouse Centre

1pm - 3pm

Athersley Roundhouse Centre

Better Barnsley Shop, Cheapside, Town Centre

Monday, Wednesday, Friday
10am - 4pm

Better Barnsley Shop, Cheapside, Town Centre

Goldthorpe, Dearne IKIC Young People’s Centre

2pm - 4pm

Goldthorpe, Dearne IKIC Young People’s Centre

Hoyland, The Komplex

1pm - 3pm

Hoyland, The Komplex

Penistone Library

10am - 2pm

Wombwell IKIC Young People’s Centre

1pm - 3pm

Wombwell IKIC Young People’s Centre

Charity Shops

Our charity shop information is not a comprehensive guide, more options are available.

British Heart Foundation

34 Market Street, Barnsley, S70 1SL

DebRA Charity Shop

44 Market Street Barnsley, S70 1SN


Monday - Saturday
9am - 6pm

14 Market Street, S70 1SL
0122 623 2492


Homelessness and Housing Options Team

This team operates out of the Civic Hall in Barnsley Town Centre and offers both telephone advice and regular drop-in sessions. Those helped include the homeless, those at risk of homelessness or anyone with an immediate housing problem.

Monday, Tuesday and Thursday - 10am - 5pm
Wednesday - 10:30am - 5pm
Friday - 10am - 4:30pm

Civic Hall, Eldon Street, S70 2JL
0122 677 3870
0844 984 1800 (Emergency)

Day Centres

YMCA Barnsley

Works with young people and their families. Youth work and activities to empower young people and help to realise their potential. Resources available to support homeless and vulnerable in the community.

Monday to Friday, 8:15am - 9:15am
(Clothes washing and drying (drop off, collect next day), Hot Drinks, Referral to council services)

Tuesday and Thursday, 8:30am - 9:30am

Blucher Street, Barnsley, South Yorkshire, S70 1AP
0122 621 3123

Extreme Weather

You are most vulnerable as a rough sleeper in the winter months as the temperature drops. Hypothermia is a serious risk. Many rough sleepers turn to alcohol and substances to sleep in the cold, however this greatly increases your risk of hypothermia and death as your body loses its ability to regulate its temperature.

If you are homeless in extreme weather, then contact one of the services above to get shelter for the night.


Barnsley foodbanks are provided through a partnership made up of the council, the Church Action on Poverty (Barnsley), Fareshare and Trussell Trust.

Referrals are made through local agency.

If you are struggling to put food on the table, you will be issued with a foodbank voucher. The local agency also provide long term support, if needed, to help address some of the issues behind the reasons for your crisis. Agencies they work closely with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.

Call 0774 141 4810 to get advice on which agency to approach. Foodbank vouchers will be replaced by a 3-day emergency food parcel at a foodbank.

List of foodbanks below:

Action for Barnsley

On a Tuesday evening Action for Barnsley run a kitchen , where the homeless or less fortunate, struggling family’s can come, they receive a hot meal and dessert, clothing , hygiene products , sleeping bag , roll mat.
If advice is needed on where they can get other help and services Action for Barnsley can signpost in the right direction, or make calls to try and secure temporary accomodation .

Tuesday 18:00 - 20:00

Temperance House, Pitt Street, Barnsley


1pm - 3pm

Laithes Crescent, Athersley, S71 3AE

Barnsley Foodbank

Unit 14 Aldham Industrial Estate, Wombwell, S73 8HA

Barnsley Hope House Café

10am - 2pm

2 Blucher Street, S70 1AP

Barnsley St. George’s

12pm - 2pm

York Street, S70 1BD


9:30am - 11:30am

Wesley Methodist Church, Barnsley Road, Darfield, S73 9PB


10am - 11am

Salvation Army Community Centre, Straight Lane, Goldthorpe, S63 9DW


10:30am - 12pm

Central Street, Hoyland Common, S74 0FG



St. Andrews Church, 45 High Street, Penistone, S36 6BS


Salvation Army, Midland Rd, Royston, S71 4QJ
0122 672 7203


11:30am - 1:30pm

Salvation Army, 21 Park St, Wombwell, S73 0HQ

Worsbrough Common

10am - 12pm

Barnsley Elim Community Centre, Warren Quarry Lane, S70 4NF



Barnsley Beacon

Advice, information and support for parents and carers of drug users.


Barnsley Recovery Steps delivered by Humankind

Provides Recovery Steps service. A range of free, confidential services to users and their families. Support people over 18 yrs to stay safe, live happier and healthier lives and stay drug and alcohol-free. Experienced and professional teams. Services: 1:1 and group sessions, counselling, family support, recovery plan, health checks and vaccinations, reduce harm and overdose prevention, medications to reduce drug use, detox as out or inpatient, mentoring, pregnancy, prison. Needle exchange on site.

Monday - Friday

Burleigh Street, Barnsley, S70 1XY

Barnsley Young Person’s Service

This project is for offenders only and accessible to those young people referred through the criminal justice system.

McLintocks Building, YOT, Crookes Street, S70 6BQ


Barnsley Community Dental Service

Dental services for people who are not registered at any NHS dentist.

Monday & Wednesday - 8:45am - 12:30pm & 1:15pm - 5pm
Tuesday and Thursday - 8:45am - 12:45pm & 1:15pm - 5pm
Friday - 8:45am - 12:30pm & 1:15pm - 4:30pm

New Street Health Centre, Upper New St, S70 1LP
0122 664 5150



01226 43 27 88

Barnsley Hospital

Gawber Road, S75 2EP

Barnsley Walk-In Centre

Sackville Street, S70 2RD
0330 123 9188

Child Assessment Centre

Accessed through A&E

i-Heart Barnsley

i-Heart Barnsley is a Barnsley Healthcare Federation service providing NHS Primary care services to people in Barnsley.

Weekdays - 4pm - 6pm
Weekends - 8am - 9:30am

0122 624 2419

Minor Injuries

Monday, Tuesday, Wednesday, Thursday - 8am - 9:30pm
Saturday, Sunday, Monday - 7am - 9:30pm

NHS 111

Get advice on medical problems. They can call an ambulance if required.


Family Planning and Emergency Contraception

Barnsley Sexual Health Clinic

Gateway Clinic, Unit 1, Gateway Plaza, Sackville Street
0800 055 6442

Mental Health

Assertive Outreach Team

This service offers support to people who may be vulnerable or at risk because they find it hard to accept help. If you ask for help from the team, they’ll work with you and other services, to improve your living conditions and quality of life. The service is available every day from 8am to 8pm during the week and 9am to 5pm at weekends. You’ll be referred to the services by a community mental health team

Oakwell Centre, Kendray Hospital
0122 664 4400

Barnsley Council – Intensive Home-Based Treatment Team

Aims to resolve crisis at home by providing support and onward referrals after crisis is resolved. Alternative to hospital admission.

Oakwell Centre, Kendray Hospital
0122 664 4400

Barnsley Sexual Abuse and Rape Crisis Services (BSARCS)

We Listen. We Believe. We Support. Every experience of sexual violence is different and has an impact, even if it only happened once. If it is affecting you, call us.


Community Mental Health Teams

4 teams in Barnsley looking after people 16+ with short or long-term mental health needs.



Largest specialist charity in South Yorkshire supporting people affected by domestic abuse and sexual violence. Refuge accommodation, community support, peer mentoring, group work and helpline (see Helplines section). All ages and genders welcome. Professional and confidential approach.


Lundwood Health Centre

55 Littleworth Ln, Barnsley S71 5RH

Mental health access team, Barnsley (NHS) – Intensive Home-Based Treatment Team

Programme to increase access to mental health services and psychological therapies. Aimed at treating common mental health problems.

Rose Tree Avenue, Cudworth, Barnsley, South Yorkshire, S72 8UA
0122 664 4900

Northern Central Community Mental Health Team

Littleworth Lane, Barnsley S71 5RG

Young People’s Mental Health (CAMHS)

Barnsley’s Child and Adolescent Mental Health Service (CAMHS) works with children and young people up to the age of 18 who have mental health or emotional difficulties.

Needs to be referred to the service by a professional.

Monday - Friday
9am - 5pm

New Street Health Centre


See the Sheffield section for South Yorkshire helplines (including Barnsley)

Domestic Abuse

03000 110 110
01226 775 555

Housing emergency

0844 984 1800

Rape Support

0300 111 0777


Central Library

Barnsley’s central library offering daily activities and groups on top of usual library services. Including Conversation Club to improve English, Culture Hub, Job Club

Wellington House, 36 Wellington Street, S70 1WA

Refugees & Asylum Seekers

Barnsley Refugee Advice Project

This project provides advocacy and support with asylum support issues, welfare benefits, housing, access to healthcare, access to ESOL, education, community development activities and volunteering.

Monday - 10am - 1pm
Tuesday - 1pm - 4pm
Thursday - 10am - 1pm

23 Queens Road, Barnsley. S71 1AN
0122 632 0111


Conversation Club

Tuesday - 6pm - 8pm

23 Queens Road


2pm - 4pm

23 Queens Road

Men’s Group

3:30pm - 5.30pm

YMCA Blucher Street

Orientation Tour of Barnsley

Takes you around the town and points out the location of all the things you might need in Barnsley to help you integrate into the community. The tour is free and anyone is welcome.

First Wednesday of the month

23 Queens Road

Women’s Group

10am - 12pm

Barnsley Central Library Wellington House, 36 Wellington St, Barnsley. S70 1WA

Barnsley CVS

Coffee shop - 8am - 3:45pm
Resource Centre - 10am - 4pm

Priory Campus, Pontefract Road, Lundwood, Barnsley, S71 5PN

Refugee Council Children’s Service

Call Refugee Council Children’s Service if you are a child in the UK on your own and applying for asylum.

Helpline available Monday to Friday 09:00 - 17:30 only.

The Exchange Brewery, 2 Bridge Street, S3 8NS
0207 3461134

Sleeping Rough

If you’re sleeping rough or know someone who is sleeping rough, you can report this and get help with Streetlink by phoning 0300 500 0914

Anyone sleeping rough is offered overnight accommodation during severe weather. This is usually when the temperature falls below zero degrees, or it feels colder than zero degrees. To get help for anyone sleeping rough in Barnsley:

If you are struggling to put food on the table, you will be issued with a foodbank voucher.


Women's Support

Karma Nirvana

A National Charity that supports victims of honour-based abuse and forced marriage. Honour crimes are not determined by age, faith, gender or sexuality, we support and work with all victims. Culture, religion and tradition are not an excuse; forced marriage is illegal in the UK.

Helpline available Monday to Friday 09:00 - 17:00 only.

0800 599 9247

National Domestic Violence Helpline

If you are a woman who’s experiencing domestic violence and need to find a place to refuge call this 24 hour service, which will usually give you a place on the day.

0808 200 0247

National LGBT Domestic Violence Helpline

If you’ve experience hate crime, sexual violence or domestic abuse, we’re here to help you. We also support lesbian, gay, bi, trans and queer people who have had problems with the police or have questions about the criminal justice system.

Helpline available Monday to Friday 10:00 - 17:00 only.

0800 999 5428

Opoka – National Helpline

Opoka helps and supports Polish women and children in the UK experiencing domestic violence and abuse and who are often as a result suffering in isolation without knowing who to turn to, or how and where to seek help.

0300 3651700 (freephone)
0117 2980671 (general enquiries)
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