Ashmount Court is a development of 16 high quality, self-contained flats in Doncaster that provides accommodation and 24-hour support for people with complex mental health needs. Person-centred recovery support is provided by our core team on-site team of Recovery Support Workers, with additional support from our Quality and Practice Team.
48 High Rd, Doncaster DN4The staff working at Move On provide fully supported accommodation to anyone who is at risk of homelessness, or who has been made homeless. We can also help people learn – or relearn – the personal, social and practical skills needed to gain education, find work, and live independently. Accepts referrals from a range of professionals and local organisations. You can also self-refer by calling the Move On team.
0130 287 4880Advice and specialist help in community care, housing and welfare benefits for people who are homeless or threatened with homelessness.
Wharf House, Wharf Road, Doncaster, DH1 2STAre you, or do you know someone who is homeless, sofa surfing, temporarily staying with friends or family, or at risk of becoming homeless?
If you or they need somewhere to live in Doncaster, Ongo Homes may be able to help. We provide temporary homes and support to single people, aged 18 or over.
Our experienced staff will carry out an assessment to see how we can support each individual. If we feel it would be beneficial to that person, they could be offered accommodation in one of our shared community based homes, close to Doncaster town centre.
We also work with other agencies to make sure we access the best support package, and help address any additional problems. Every person that stays in our temporary housing will be expected to work positively with us and other agencies, so that together we can work towards a future where they are able to live independently in a settled home.
Available for enquiries Monday to Friday 09:00 - 17:00 only.
01302 361777This project supports people over the age of 18 in maintaining their tenancy and or property as well as finding and securing new properties. Individuals will receive advice on day-to-day issues such as finance and budgeting, alongside education and employment. Individuals will also have a tailored support plan and will be able to meet with their support worker as regularly as they need.
Monday to Friday between 8am - 8pm,
During weekends 9am - 5pm.
Floating support team also offers out-of-ours visits.
Doncaster Homechoice is responsible for Doncaster Council’s Housing Register and the allocation of council homes. They can assist you in accommodation if you have links to Doncaster.
Monday - Friday
8:30am - 5pm
YMCA Doncaster is an independent charity. The core of our work is in providing support with finding a home and leading a responsible adult life. Our main priority is our Supported Accommodation for 30 young people aged 16-30.
At YMCA Doncaster residents have their own fully furnished bedroom and kitchen area with bedlinen and kitchen utensils provided. Residents have shared access to a bathroom and laundry.
Please see our website for details on how to apply for accommodation at YMCA Doncaster ymcadoncaster.org.uk
31 Wood Street, Doncaster, DN1 3LHThis project gives young individuals the opportunity to discuss housing needs, gain support and access to other services, receive assistance and information relating to benefits and enjoy a free meal and drink with other young people in similar situations.
Every Thursday 11:30am - 1:30pm
St Peter In Chains, Church Hall, Chequer Road, DoncasterDHYP provides free housing related support to young people in the lead up to, and during, a tenancy. Individuals having difficulties with their tennancies can also seek advice.
Support can include: life skills, budgeting, form filling, advocacy and referrals.
0771 750 7071Refuge and support to people of all ages and walks of life who are fleeing domestic abuse including running a Floating Support Service which can provide at-home support for those facing domestic abuse. Referrals are open to men and women via a range of agencies including the police, social services, domestic violence groups and health services. Self-referral is also available via the helpline.
0800 470 1505Advice – drinks – shower – clothing
Thursday
10am - 11:30am
SARI provides support for victims of any type of hate crime including racist, faith-based, disablist, homophobic, transphobic, age-based or gender-based.
0117 942 0060 (general enquiry)SSAFA forces help exists to help all men and women serving, or who have served at any time, in the Armed Forces of the Crown, their families and dependents, which includes widows and widowers. The veterans gateway is first port of contact for veterans seeking support.
Scarborough Barracks, Sandford Road, DoncasterOffers you the opportunity to have an informal, face to face chat with a social care worker in a central location in your community.
There are over 25 locations for drop in sessions throughout Doncaster, to find out where your nearest drop-in session is call 01302 737391.
No appointment needed.
01302 737391| Refurnish | 0130 233 7606 |
| South Yorkshire Credit Union | 0303 030 0010 |
| Citizens Advice Bureau - Mexborough | 0170 957 2400 |
| Citizens Advice Bureau - North East Doncaster | 0344 499 4137 |
| Doncaster West Development Trust | 0170 986 6466 |
| Money Advice Service | 0300 500 5000 |
| National Debtline | 0808 808 4000 |
| StepChange | 0800 138 1111 |
| Citizens Advice Bureau - Doncaster 5 Queensgate Waterdale, DN1 3JN | 0344 499 4137 |
| Citizens Advice Bureau (including welfare benefits) - Mexborough | 0170 957 2400 |
| Citizens Advice Bureau (including welfare benefits) - Mexborough | 0344 499 4137 |
| MacMilan Benefits Advice & Advocacy Service | 0130 280 2005 (for anyone in Doncaster affected by cancer) |
| Citizens Advice Bureau - Mexborough | 0170 957 2400 |
| Citizens Advice Bureau - North East Doncaster | 0344 499 4137 |
| Doncaster West Development Trust | 0170 986 6466 |
| Doncaster HomeChoice | 0130 286 2628 |
| Riverside | 0130 255 8010 |
If you are in no fixed abode and get either job seekers allowance or income support, the PDSA can help your animal. You need to take proof of your housing benefit with you. Your animal will be treated free of charge, but you are invited to make a donation towards the treatment costs if you can.
There is no PDSA Veterinary Centre in Doncaster but there is in Sheffield so please refer to the Sheffield section in this guide.
Dogs Trust’s Hope Project provides help with the cost of veterinary treatment for any dog whose owner is homeless. Dogs that are part of our Hope Project Veterinary Scheme are entitled to free flea and worming treatments, vaccinations, neutering and microchipping. We can also subsidise most additional treatments that a dog may need.
0207 837 0006Animal rescue and rehoming service.
Monday - Friday - 2pm - 4pm (Closed Tuesdays)
Saturday - Sunday - 1pm - 4pm
Our charity shop information is not a comprehensive guide, more options are available.
Items available: clothing, shoes and accessories to books, music, toys and homewares. We also have greeting cards for all occasions, pin badges and small gifts.
Monday - Saturday - 9am - 5pm
Sunday - 10am - 4pm
Monday - Friday - 9am - 5pm
Sunday - 10am - 4pm
Items available: Charity retailer offering donated, secondhand items including books, clothing and household goods
9am - 5:30pm
15 Scot Ln, Doncaster DN1 1EW
Monday - Thursday - 9am - 5pm
Friday - 9am - 4:30pm
Saturday - 9am - 4pm
Monday - Saturday
9am - 4:30pm
Items available: Furniture, linen, Clothing, Shoes, small electrical items, bric a brac and much more.
Open 10am to 4pm Tuesday, Wednesday, Thursday, Friday and Saturdays.
29 Wood Street, Doncaster, DN1 3LHBeauty & Holistic Training offers an extensive range of part-time and short courses in Beauty Therapy & Holistic Therapy. Our classes focus on teaching & learning important practical skills with 100% tutor support. We have many success stories of our ex-students going on to become successfully self-employed, or gain employment in salons and spas.
83 Warmsworth Rd, Doncaster, DN4 0RSEngage help young people find their feet in the world of employment. They offer industry skills, traineeships, apprenticeships and study programmes.
Engage HQ, 2 Duke Street, Doncaster, South Yorkshire, DN1 3EAThe Doncaster jobcentre offers benefits and support services including; Universal Job match, Income Support, Jobseekers Allowance, Employment Support Allowance and Universal Credit.
Monday - Friday - 9am - 5pm
Wednesday - 10am - 5pm
This wellbeing service offers several personal development courses for people to attend, ranging from Confidence Building classes to a Cooking Group.
Oracle House, 2 – 5 Princes Street, Doncaster, DN1 3NJWe offer great opportunities to develop through education and training. You can start on a Study Programme or a Traineeship to build the skills needed in the work place and then step into an Apprenticeship.
Friday
8:30am - 4:30pm
You are most vulnerable as a rough sleeper in the winter months as the temperature drops. Hypothermia is a serious risk. Many rough sleepers turn to alcohol and substances to sleep in the cold, however this greatly increases your risk of hypothermia and death as your body loses its ability to regulate its temperature.
If you are homeless in extreme weather, then contact one of the services above to get shelter for the night.
Foodbank clients bring their voucher to a foodbank centre where it can be redeemed for three days’ emergency food. Volunteers meet clients over a warm drink or free hot meal and are able to signpost people to agencies able to solve the longer-term problem.
3 days free supply of non-perishable food in a crisis situation in exchange for a voucher.
Vouchers can be obtained following an assessment of need from the Civic Offices, Citizens Advice and other support workers.
A maximum of 3 vouchers are allowed per client, with the possibility of extending support in exceptional circumstances.
Food is accessed by voucher only.
Thorne Rd, Doncaster DN1 2HG
Monday
1pm - 3pm
Parcels are free of charge but limited to one per person over a 3-week cycle. This food bank supports residents of Askern, Norton and Campsall.
Thursday
11am - 1pm
Parcels can only be given out if the individual has been issued a voucher by an authorised voucher holder, such as St Leger Homes. Parcels contain food to last 3 days. This food bank supports residents with a DN7 post code.
Friday
10:30am - 1pm
Food parcels are free of charge and contain food to last 3 days. This food bank supports residents of Edlington and Warmsworth.
Thursday
11am - 1pm
Provides hot meals, takeout food and other supplies.
Thursday
5:30pm - 7:30pm
Parcels can only be given out if the individual has been issued a voucher by an authorised voucher holder. Mexborough & Denaby Children’s Centre, St Leger Homes, Mexborough CAB and South Yorkshire Credit Union are among the voucher holders. Parcels contain food to last 3 days.
Friday
10am - 12pm
This service is independent and therefore does not require referral. Signposting services are also available.
Wednesday
9am - 12pm
It is important that you keep safe and well. While your health may not seem like a priority, it should be.
Aspire provides an immediate access point for advice and information about their drug and alcohol services.
A discrete and separate entrance provides access to a specialist needle exchange where people can exchange their needles and other paraphernalia and get specialist advice and information.
We believe it’s vital people can access our services in the communities where they live, to make it as easy as possible for them to get the help and support they need, and build meaningful recovery in communities.
Open Tuesdays and Fridays, 9am to 5pm
The Jade Centre, 207 Askern Road, Bentley, DN5 0JR
Open Mondays and Thursdays, 9am to 5pm
The Hallgate Centre, Hallgate, Mexborough S64 0DQ
Open Mondays and Thursdays, 9am to 5pm
Stainforth Clinic, Church Road, Stainforth DN7 5PWProject 3 works with young people aged 18 years and under who need advice information, help, support and intervention around; sexual health and contraception, drugs, alcohol and legal highs, quitting smoking, education and hidden harm support.
Monday - 11am- 6pm
Tuesday - 11am - 5pm
Wednesday - 11am - 5pm
Thursday - 11am - 5pm
Friday - 11am - 4:30pm
Saturday - 10am - 3pm
Riverside provides support services for customers in our schemes, to manage their recovery from substance misuse and addiction.
Wharf House, Wharf Road, Doncaster DN1 2STThis organisation is a leading provider of services that support individuals who are recovering from ill mental health. Promoting awareness and aiding personal wellbeing, Mind helps individuals to progress towards recovery.
Oracle House, 2-5 Princess Street, Doncaster, DN1 3NJMental health, addiction and family services.
Woodfield House, Tickhill Road Site, Weston Rd, Doncaster DN4 8QN
36 Thorne Rd, Doncaster DN1 2JA
0130 232 7474
jo@samaritans.org
Are you, or do you know someone who is homeless, sofa surfing, temporarily staying with friends or family, or at risk of becoming homeless? If you or they need somewhere to live in Doncaster, Ongo M25 Supported Housing may be able to help. We provide temporary homes and support to single people, aged 18 or over.
0130 236 1777Safe@Last supports vulnerable children and young people at risk of running away. We have a 24 hour helpline, offer one-to-one support and deliver prevention training in schools across South Yorkshire and beyond. This includes children who have run away or been forced to leave home and those who are thinking about it.
Text SAFE to 60777
0800 335 7233
Monday, Tuesday, Friday - 9am - 6pm
Wednesday and Thursday - 9am - 6pm
Saturday - 9:30am - 5pm
This service supports adult asylum seekers and those who are dependent of an adult asylum seeker.
Helpline Available - Monday - Friday 8am - 5:30 pm
0808 800 0630This service provides support for asylum seekers who cannot support themselves financially.
Helpline Available - Monday - Friday 8am - 5:30 pm
0808 800 0631Advice on asylum support and health issues, British Red Cross Refugee Support outreach, English conversation/informal learning, various recreational activities, refreshments provided.
Thursday
12pm - 4pm
This service is for children who are alone in the UK and are seeking asylum.
Helpline Available - Monday - Friday 9am - 5:30 pm
0207 346 1134Please refer to the Sheffield guide.
If you’re sleeping rough or know someone who is sleeping rough, you can report this and get help with Streetlink by phoning 0300 500 0914
Anyone sleeping rough is offered overnight accommodation during severe weather. This is usually when the temperature falls below zero degrees, or it feels colder than zero degrees. To get help for anyone sleeping rough in Barnsley:
If you are struggling to put food on the table, you will be issued with a foodbank voucher.
A National Charity that supports victims of honour-based abuse and forced marriage. Honour crimes are not determined by age, faith, gender or sexuality, we support and work with all victims. Culture, religion and tradition are not an excuse; forced marriage is illegal in the UK.
Helpline Available - Monday - Friday 9am - 5pm
0800 599 9247This organisation provides support for women who are experiencing domestic violence and need to find a place to refuge. Refuge is usually given on day of call and phoneline is open 24/7.
0808 200 0247If you’ve experience hate crime, sexual violence or domestic abuse, we’re here to help you. We also support lesbian, gay, bi, trans and queer people who have had problems with the police or have questions about the criminal justice system.
Helpline available Monday to Friday 10:00 - 17:00 only.
0800 999 5428Opoka helps and supports Polish women and children in the UK experiencing domestic violence and abuse and who are often as a result suffering in isolation without knowing who to turn to, or how and where to seek help.
0300 3651700 (freephone)
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