Believe survivor’s experiences of violence and abuse – no evidence is needed.
Operate a policy of confidentiality to prioritise all survivor safety.
Provide a strengths-based, non-judgemental service.
Actively challenge discrimination and promote equality of opportunity.
Treat all survivors as individuals ensuring that their needs are taken into consideration including religion, culture, disability, sexual orientation, gender, age, HIV status or race
Call our Advice Line Monday to Friday, from 9am till 5pm: 0330 2020571